Home > Corporate > VALLNORD Integrated Management System Certifications

As a unique company, last June Vallnord received the certification for its Integrated Management System for Quality, Environment and Health and Safety in the Workplace based on the regulations ISO 9001, ISO 14001 and OSHAS 18001.
These regulations guarantee the company’s commitment to maintain its profitability while reducing the impact on the environment, with efficient management that satisfies our customers’ needs and expectations, at the same time promoting a safe and healthy working environment that helps to reduce the number of accidents, complies with the legislation in force and improves performance.

Additionally, and in line with Vallnord’s position as a family resort, it also obtained the Q certification for the children’s parks which guarantees the safety and comfort of the children’s products offered in the three sectors of Vallnord. This means the resort is working continuously to meet children’s needs and requirements, in particular, and families’ needs in general.

It was the prestigious BUREAU VERITAS Certification company that was in charge of carrying out all these inspections that were satisfactorily passed and that granted the certification for all these fields. These certifications are approved by the Spanish ENAC institution (National Accreditation Company) and its equivalent in the United Kingdom, UKAS (United Kingdom Accreditation Service).

Unified certification
Since 2003, before VALLNORD was created, both SECNOA (Ordino Arcalís) and EMAP (Arinsal-Pal Mountain Resorts) already had these certifications, although they were granted by different certifying bodies. The difference between these and the certification obtained in 2009 is that this latter one is for just one company, VALLNORD, granted by just one certifying company and including all the services provided in the three sectors of the resort, for its winter activities as well as its summer activities, and paying particular attention to the children’s services.







OUR INTEGRATED MANAGEMENT SYSTEM POLICY:

VALLNORD, S.A. plans the general policy thinking about the future and how to reach a balance between its economic, social and environmental objectives under the concept of sustainable development. The objectives indicated below, will be controlled by the General Management using a series of specific and quantifiable targets for each key process, which will be annually reviewed to check that they meet the aims of our policy.

• QUALITY POLICY


• To increase our customers’ satisfaction level by meeting their expectations in terms of the services offered.
• To promote and involve all the subcontractors and suppliers of VALLNORD, S.A. in adapting to the same principles of respect, protection and improvement of the systems implemented, improving the products or services they supply.
• To promote the participation and involvement of our employees in all the activities organised by VALLNORD, S.A.


• ENVIRONMENTAL POLICY


• VALLNORD, S.A. is committed to complying with all the legal requisites applicable to its activities.
• To reduce the adverse environmental impact resulting from our activity, developing it within a framework of environmental respect and protection.
• To continuously improve the environmental aspects, maximising energy efficiency and preventing the contamination resulting from our activities.
• To raise the users awareness of selective collection and respect for the environment.


• HEALTH AND SAFETY IN THE WORKPLACE


• To raise awareness and participation among all the personnel, both permanent and temporary, concerning the need to develop their duties in line with the implemented safety regulations.
• To comply with legal requisites, regulations and any others the organisation subscribes to concerning health and safety in the workplace.
• To prevent and reduce accidents at work by following internal prevention techniques and actions, with the aim of guaranteeing a high level of safety, health and well being for our workers.


• CHILDREN’S MOUNTAIN LEISURE PARK


• To consolidate the position of VALLNORD, S.A. as a family skiing and mountain Resort, with special attention to children, as a factor that distinguishes us from our competition.